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Unable to Access Dynamics 365 CRM – IP Address Not Allowed

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Posted on by RB-08072259-0 Microsoft Employee

I am attempting to access the Microsoft Sales Dynamics 365 environment and receive an "Access Restricted: IP Address Not Allowed" error with code ipAddressNotInSpecifiedRange. My account is recognized and I am a member of the required security group, but access is still blocked. Looking for guidance on whether additional network, VPN, or environment access configuration is required.

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RB-08072259-0 Microsoft Employee on at

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I tested while connected to VPN and still receive the same ipAddressNotInSpecifiedRange error.

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11manish 1,079 on at

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The ipAddressNotInSpecifiedRange error is not a licensing or security role issue. It specifically indicates that the public IP address you're connecting from is not within the organization's permitted IP range. In most cases, the resolution is to connect through the required VPN or have your current public IP address added to the organization's allow list by the Microsoft Entra or Power Platform administrator.

Ask your Power Platform or Dynamics 365 administrator to verify:

Whether Conditional Access policies restrict access by IP address.

Whether Power Platform Environment IP Firewall is enabled.

Whether your current public IP address is included in the allowed ranges.

Whether you are expected to connect through the organization's VPN.

Whether the environment has recently changed its network security configuration.

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Manoj - ManoVerse 1,396 Super User 2026 Season 1 on at

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you have to connect with you network admin or power platform admin who can guide you that how you will access environment with or without company network , there must be a specific IP addresses range which you need to use while access this environment.

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